The company requesting your lien waiver is now using Siteline to send, collect, and track lien waivers.
When a request arrives, you can review and sign the waiver online in just a few steps. You can also download the form, complete it separately, and upload the finished document.
Before you receive your first request
Lien waiver requests sent through Siteline come from:
[Sender’s Name] via Siteline [email protected]
To help prevent requests from landing in your spam or junk folder, add [email protected] to your safe sender list.
How to complete a lien waiver request
1. Open the request email
The email subject line will include:
The project name
The type of lien waiver requested
The waiver through date
The company requesting the waiver
For example:
ALAH High School EDU PW – Unconditional Progress through 07/31/26 requested by Royal Contracting
Inside the email, you’ll see the same request details along with a blue Complete lien waiver button.
2. Click “Complete lien waiver”
The request will open in your internet browser. You’ll see the project, waiver type, through date, and requesting company. If you have multiple waivers waiting for you, they’ll appear in the panel on the left so you can work through each one.
From here, you have two options:
Select Sign digitally to complete the waiver online.
Select Print template and upload completed forms to complete the document separately and upload it when finished.
3. Complete the waiver
After selecting Sign digitally, the waiver will open with the fields you need to complete highlighted in light blue.
Click or tap each highlighted field to enter or update the requested information. When you reach the signature field, you can add your electronic signature directly to the form.
The blue guide button will help you move through the document:
Select Get Started.
Use Next Field to move to each required field. The number beside the button shows how many fields remain.
Once all required fields are complete, the button will change to Submit.
You can also use the download and print icons at the top of the page. To submit a completed version of the form instead:
And then select Upload in the upper-left corner.
4. Submit the completed waiver
Review the information, then select Submit in the upper-right corner.
That’s it. The completed waiver will be returned to the company that requested it, and you’ll receive an emailed copy for your records.
If you have additional waiver requests, select the next one from the left side of the page and repeat the same process.
Frequently asked questions
What email address should I add to my safe sender list?
Add [email protected]. Requests will display the requesting person’s name followed by “via Siteline.”
What should I do if I don’t see the request?
Search your inbox for [email protected] and check your spam or junk folder. You can also ask the company requesting the waiver to confirm which email address they used.
Can I upload a waiver instead of signing digitally?
Yes. You can print or download the form, complete it separately, and upload the completed document through the request page.
Can I download or print the waiver?
Yes. Download and print options are available at the top of the digital signing page.
What should I do if the project information or waiver details are incorrect?
Contact the company that requested the waiver before submitting it. They can review the request and send a corrected version if needed.
Will I receive a copy?
Yes. After the waiver is submitted, Siteline will email you a completed copy for your records.
Is the electronic signature secure?
Siteline securely captures and time-stamps electronic signatures and maintains an audit trail for completed documents. Some forms may still require notarization based on state or project requirements. Learn more here.
This section is for Siteline customers to notify vendors about the updated waiver signing process.
Email Template: Letting Vendors Know About Siteline
Subject: We’re now using Siteline for lien waivers
Hi [Vendor Contact],
We’re now using Siteline to send and collect lien waivers. Siteline provides a simple online process for reviewing, signing, and returning your waivers.
Going forward, lien waiver requests will come from:
[Sender’s Name] via Siteline [email protected]
Please add [email protected] to your safe sender list so you don’t miss a request.
Each email will show the project name, waiver type, through date, and the company requesting the waiver. From there, select Complete lien waiver to sign and submit the document online. You’ll also have the option to upload a separately completed form.
For step-by-step instructions, visit this page.
Please share this information with anyone on your team who completes lien waivers. For questions about a specific request, contact [Name] at [Email Address].
Thanks,
[Your Name]
[Company Name]