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Approve, revise, or reject a submitted change order request

Written by Bradley LaFave

Once you've submitted a change order request to a project's general contractor, you'll expect to receive a response. They may approve the request as is, ask for changes to be re-submitted, or potentially reject the request. You can record any of these responses in Siteline's change order log.

Video guide

Step-by-step instructions

  1. Open your project's `Change Order Log` and find the row for the change order request you've submitted to the GC. To the right, you should see a button labeled `COR response`.

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  2. Select one of the following dropdown options:

    • `Approved as is`: When the GC approves your request, simply click this option to mark the request as approved. You will be prompted to enter the SCO # from the GC, as well as upload any SCO documentation provided by the GC.

    • `Approved, new amount`: If the GC approved your request but for a different amount than you proposed, use this option. You'll be prompted to update the amount to reflect the figure approved by the GC. As with option above, you'll also be able to enter the SCO # and optionally upload an SCO file.
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    • `Revise and resubmit`: If the GC asked for revisions to the change order request, such as changes to the form or additional backup, this option will revert your COR back to draft. You will then be able to edit the request and re-submit.

    • `Rejected`: In the case the GC rejects the COR altogether, you can use this option to keep the COR in the log, but mark it as rejected.

  3. If your request has been approved, you will be able to add line items to the project SOV. A new line item will be pre-filled with details from the COR, but you can edit the line item and even add new line items if the GC requested you break up the change order into multiple line items. Once you've added the line item(s), totaling up to the amount of your change order request, click `Add to SOV` to save your changes.

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  4. You can click the 3 gray dots on the right hand side and choose to delete, revert to draft, view forms, or mark as submitted. 'Mark as submitted' can be used you are creating an existing project and have already sent a change order request to the general contractor. This allows you to mark the change order request as submitted without actually resubmitting to the general contractor.

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