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Deactivate or reactivate a user account

Written by Bradley LaFave

Should someone on your team no longer need access to Siteline, you can easily disable their account from the company settings page.

Video guide

Step by step instructions

  1. Open your user settings page by clicking the avatar with your initials in the top right corner of the screen from anywhere within Siteline.

  2. Switch to the Team tab to manage users on your team. If you don’t see this tab next to Settings, you don’t have permission to manage users and you’ll have to find an administrator on your team who can deactivate team members’ accounts.

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  3. By default, Siteline will filter the "Team" page to only show active users. Find the user you are looking for in the list.

  4. Move your mouse cursor over the user whose account you want to disable, and you'll see a menu icon (three vertical dots) appear on the far right side of the row. Click this and choose Deactivate account.

  5. Confirm that you would like to deactivate the account.


To reactivate an account

  1. Follow steps 1 and 2 above to open the Team settings tab.

  2. Click on the Status filter drop-down and select Deactivated. The list will refresh to show deactivated accounts only.

  3. Move your mouse over the user whose account you want to reactivate and you'll see a menu icon (three vertical dots) appear on the far right side of the row. Click this and choose Reactivate account.

  4. Confirm that you would like to reactivate the account.

Note: You may need to update the reactivated user's account permissions as well as add or remove them from projects as needed.

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