Siteline makes it easy to change the billing dates or due date of a pay app. Note that only draft pay apps can be modified. If your pay app has been signed or submitted, please revert it to draft and the option to change the dates will appear.

If your pay app reminder emails are not coming in at the right time, you can update the project’s pay app due date and internal reminder timing in Project Settings.

These settings help Siteline know when pay apps are due and when your team should start getting reminders.

Update these settings when:

Once saved, Siteline will use this date to determine when pay app reminders should be sent for that project.

You can also adjust how many days before the pay app due date your team should start receiving reminders.

For example, if pay apps are due on the 10th and your PM only needs one day to complete their part, you can set reminders to start 1 day before the due date.

If your team needs more time, you can choose an earlier reminder window.

After making your changes, click Save.

If pay apps are due at the end of each month, select End of month as the pay app due date.

This keeps reminders aligned with the actual end of the month, whether the month ends on the 28th, 29th, 30th, or 31st.

You can also set a default pay app due date in Company Settings. This helps keep new projects aligned with your standard billing deadline.

To update the company-wide default:

You can still update the due date on individual projects when a project has a different requirement.

Project due date settings control recurring reminder timing for the project.

If you need to change the dates on a specific draft pay app, use the Modify dates of a pay app workflow instead.