Siteline is updating the underlying infrastructure that powers our Procore integration. This change moves the Siteline Connector from an Agave-managed version to a Siteline-managed version. For most customers, no action is required, and you should not experience any change in how you use Siteline.
What is changing
We are updating the infrastructure behind the Siteline Connector for Procore from an Agave-managed version to a Siteline-managed version.
This is a behind-the-scenes change to how the integration is managed and supported by Siteline. It is not a change to the way your team uses Siteline for Procore-connected workflows.
Why we are making this update
This update gives Siteline more direct ownership of the Procore integration and how it is maintained going forward.
Our goal is to make the transition seamless while continuing to support your existing Procore-connected workflows in Siteline.
What is not changing
Your team should not experience any change in how you use Siteline.
For customers included in this migration:
Your existing Procore-connected projects should continue to work as expected
Your general contractors do not need to take any steps for this migration
Your Siteline workflows should remain the same
What you need to do
No action is required unless you have questions or concerns about this update.
If you received a notice from Siteline about this migration and do not respond by the date provided in you email, we will proceed with the migration for your account.
What happens next
Our team will handle the transition for your account.
After the migration is complete, we will follow up to let you know it has been finished.
FAQ
Do I need to take action to make this migration successful?
No action is required unless you have questions or concerns. If we do not hear from you by the date shared in your email, we will proceed with the migration for your account.
Will I need to reconnect anything?
No. For this migration, Siteline will handle the transition on the backend.
Do my GCs need to do anything?
For most customers, no. Your GCs do not need to take any action for this migration. If any project tied to your account still requires a separate Siteline Connector authentication step, we will contact you directly with details.
Will this change how I use Siteline?
No. You should not experience any change in your normal Siteline workflows.
Will there be downtime?
We do not expect any disruption to your normal experience. If anything account-specific requires coordination, we will reach out directly.
Will Siteline confirm when the migration is complete?
Yes. We will follow up once your migration has been completed.
Who should I contact with questions?
Reply directly to your email from Siteline and our team will help.
Where is the Siteline Connector for Procore located?
The connector is available through the Procore Marketplace here: https://marketplace.procore.com/apps/siteline-connector