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Siteline + Viewpoint Spectrum - Troubleshooting

Things to know when billing and syncing with Viewpoint Spectrum

Written by Bradley LaFave

Audience: accountants and project managers.

Billing

Previously billed values do not import

Siteline does not pull previously billed values from Spectrum.

Review imported project details before billing

After import, users should review project details, addresses, and billing setup before using the project in Siteline.

Review invoice sync details before posting

Before syncing an invoice to Spectrum, users should review the invoice code, batch, date, amount, and retention values in the sync modal.

Project costs

Current budget does not update

If Spectrum cannot provide the current budget, Siteline keeps the costs already saved for the project. When you update multiple projects at once, Siteline automatically tries again for projects that fail.

To try updating one project:

  1. Go to Reporting > Project snapshot.

  2. Click the project's score to open its details.

  3. Expand Job costs and select Update from Spectrum.

  4. Check that Current budget matches Spectrum.

If the budget still does not update, contact Siteline support with the project number.

Retention

Retention syncs as a single header-level amount

Siteline passes retention to Spectrum as a single amount at the header level. This keeps the retention total in sync and helps avoid rounding differences caused by Spectrum recalculating retention from line item amounts.

Retention-only invoices do not sync

Spectrum does not support retention invoices, so Siteline cannot sync retention-only invoices to Spectrum.

Change orders

Spectrum change requests can be imported as SOV changes

Siteline can import change requests from Spectrum as SOV change items.

Spectrum change orders do not import

Siteline imports Spectrum change requests, not Spectrum change orders.

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