When you receive an invoice from Siteline, you can choose from available payment options right through the Tabs payment platform. This guide walks you step-by-step through each method, explaining what’s required, what fees may apply, and how to ensure your payment is properly recorded.
Payment by Credit Card
Payment by credit card is handled securely via Stripe. Please note, credit card payments will incur an additional 2.91% fee to the card processing platform.
Payment by ACH Debit
An ACH debit is an automatic withdrawal from your bank account used to pay a bill directly and securely.
This payment option requires one-time bank verification via either of the following:
Plaid — a secure service used to help you link your bank account for ACH payments without sharing your login details with Siteline. Your information is encrypted and shared only with your consent.
Microdeposits — Microdeposit verification confirms your bank account by sending one or two small deposits (like a few cents) that you check and report back. This process can take 1-2 business days.
To start the ACH debit payment process, click “US bank account” at the bottom of the screen.
Then, if you wish to connect via Plaid, type your bank name into the search box. If you prefer microdeposit verification, click “Enter bank details manually.”
Payment by ACH Credit
An ACH credit is a bank transfer you initiate to pay Siteline directly from your bank account.
Please note, ACH credit is only available as a payment method on certain types of invoices. It will not show up as an option if unavailable. If available, you will see both “Online” and “External payment” in green, per the below:
To initiate an ACH credit payment, first click “External payment” to expand the window.
Then, refer to Siteline’s full Routing and Account Numbers in the invoice PDF (in your email) to send an ACH payment. You may optionally include a Payment ID (for example, the invoice number located on your invoice PDF) to help Siteline recognize the payment when it arrives.
Return to the Tabs browser window and click anywhere in the ACH credit box to select it. The “Notify” button on the right should then turn blue and become clickable. Click the “Notify” button to notify Siteline that a payment has been made off the Tabs platform. This will stop any reminders on the invoice and help Siteline recognize the payment when it arrives.