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Quick-Start Guide for Project Managers (PMs)

Written by Bradley LaFave

This guide gives project managers and project team members a quick overview of how to use Siteline to review projects, update billing values, collaborate with the office team, and manage change orders.

Use this guide to understand where to find your projects, how to make invoice updates, and how to communicate with your team inside Siteline.


What PMs use Siteline for

Most PMs use Siteline to:

  • review their assigned projects

  • update billing values on pay apps

  • communicate with accounting or the office team

  • upload backup documentation

  • create and track change orders

  • keep project activity and status updates in one place

Siteline helps keep all of those updates, comments, and statuses tied to the project so your team can stay aligned.


Permissions and project access

What you see in Siteline depends on your permissions.

Most PMs will not have admin permissions. In many cases, your office team will only add you to the projects you are working on and give you access to the parts of the product you need. If your screen looks different from someone else’s, or if you think you are missing something, contact your office team to request the right permissions.


Navigating Siteline

To return to your home or billing screen at any time, click the orange S in the top-left corner.

From the home screen, you can:

  • view the projects you have access to

  • switch between onboarding and active projects

  • filter projects by billing type

  • filter projects by pay status

This makes it easier to focus on the projects that need your attention.


Reviewing a project

When you open a project, you can review several key areas:

Bulletin board

Use the bulletin board to leave notes for the office team, such as a phone number, contact detail, or other project-specific information they should know.

Project information

The project page also shows your project team, lead PM, and basic project information so you can quickly confirm you are in the right place.

Activity log

Use the activity log to see what has happened on the project and communicate with your team.

You can:

  • review recent activity

  • add comments

  • @mention teammates to notify them

This is one of the main ways PMs can keep project communication in one place.


Updating a pay app

If you are responsible for creating a pay app, click Add new pay app from the project page.

In many cases, someone on the office team may already create the pay app for you. If that happens, open the pay app that is already in progress.


Make invoice updates

Inside the pay app, go to the Invoice tab.

This is where PMs typically make updates to that month’s billing before someone on the office team submits it.

Anything that is not grayed out can be edited. Depending on the project and your permissions, you may be able to update:

  • percentage complete

  • dollar amounts

  • stored materials

You may also see options to:

  • export invoice data

  • round line items

  • adjust retention

  • review over-under billing

  • view the invoice due date

Over-under billing can be especially helpful when you want to understand whether a project is tracking ahead of or behind projections. Siteline also supports project forecasting, which can help you track billing performance over time.


Sharing updates with your team

Once you have made your invoice updates, the next step depends on your team’s internal workflow.

You can either:

  • add a comment as a more informal way to notify your team

  • click Share for review to send the pay app to a teammate for internal review

When you share for review, you can add a teammate and include a note so they know what to review. They can then look it over, ask questions, and generate the forms needed for submission to the GC.


Uploading backup

If backup documentation is needed, such as stored materials support or other project documentation, you can attach it directly to the pay app.

This helps keep supporting documents tied to the billing record.


Creating and tracking change orders

You can also manage change orders from the project page.

To create a change order request:

  1. Open the project.

  2. Click Create change order request.

  3. Enter a number and name.

  4. Fill out the relevant change order details.

  5. Add backup documentation if needed.

  6. Add comments or send it internally for review.

Depending on your workflow, you may also be able to:

  • make the change order visible within the pay app for the GC

  • include pricing details

  • link related change orders

  • mark that you are proceeding with work before getting paid

As the change order moves forward, you can track statuses like:

  • Draft

  • Submitted

  • Approved as is

  • Approved new amount

  • Revise and submit

  • Rejected

This helps everyone see where the change order stands and what action is needed next.


When PMs should use Siteline

Project managers typically use Siteline when they need to:

  • update billing values before submission

  • review what has already happened on a project

  • communicate with accounting or the office team

  • attach backup documentation

  • create or follow up on change orders

  • keep project updates, comments, and statuses in one place


Additional PM Resources

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